Once you are enrolled in a class, your student record information is sent to the ID card system allowing you to get a Cardinal Card. For new students, you are required to send in your official ID photo in advance on the Photo Upload page.

Once entered into the campus human resource system, employee information is sent to the ID card system allowing for the creation of a Cardinal Card. Employees are also required to submit a photo to be printed on their Cardinal Card. Employees may be asked to provide a photo ID (such as a driver's license) when picking up their Cardinal Card.

Your Cardinal Card provides a debit service called Cardinal Cash. Funds deposited into your Cardinal Cash account can be drawn upon for purchases at any location accepting the Cardinal Card. Funds can be deposited online into your Cardinal Cash account with a credit card (Visa or Mastercard only) using the Cardinal Card account management online service. You can also add funds directly to your Cardinal Cash account by visiting the Cashiers Office on the main floor in Leahy Hall (cash only, no checks) or by using one of the Cardinal Card Copy Card dispensers in Mullen Library (Room 223) or Ward Hall (Room 101).

You can add funds to your Dining Dollar account only if you are enrolled in a student meal plan. You can do this with a credit card (Visa or Mastercard only) using the Cardinal Card account management online service. Be sure to select the correct plan when making an online deposit. Dining Dollars can be used only at on-campus dining service locations.

Dining Dollars are a balance of funds directly associated with a student dining plan and thus only redeemable at on-campus dining venues. For questions regarding Dining Dollars contact Dining Services at 202-319-5295 or visit their office at Garvey Hall (Room 110). Cardinal Cash is personal funds deposited on your Cardinal Card account that may be used at all locations that accept the Cardinal Card as payment.

See the locations that accept Dining Dollars here. You cannot use Dining Dollars at the University BookStore, Mullen Library or to pay student fees; but you can use Cardinal Cash at all those locations as well as at participating merchants off-campus.

Any unused Dining Dollars remaining at the end of the academic year (end of Spring semester) are non-refundable and cannot be transferred to the new academic year.

No, funds associated with your Dining Dollars account cannot be transferred to your Cardinal Cash account.

Yes, you can use your Cardinal Card Cardinal Cash account to make a student account payment. To do this, please visit Student Services in McMahon Hall (Room 10).

CUA accepts only MasterCard and Visa. You can use your credit card only with an online deposit at the Cardinal Card account management online service.

Cash can be deposited to your account by visiting the Cashier's Office on the Main floor of Leahy Hall or using one of the Cardinal Card Copy Card dispensers in Mullen Library (Room 223) or Ward Hall (Room 101).

Funds are put into your account immediately after your complete your transaction.

No, you cannot withdraw funds from your Cardinal Card account.

Yes, however, balances under $50 will not be refunded and will be used as an administrative fee. Refunds will be issued by check and will be processed within 30 days of the request. To request a refund, send an e-mail with your full name, full address, and Cardinal Card ID number to cua-cardinalcard@cua.edu.

Send an e-mail with your full name, full address, and Cardinal Card ID number to cua-cardinalcard@cua.edu. Please include a phone number and a detailed description of the discrepancy.

Please contact CUA Dining Services at 202-319-5295 or visit their office at the Pryzbyla Center (Room 124).

You can check your account balances anytime by visiting the Cardinal Card account management online service. You can perform many different activities here that will make managing your account a breeze. Your Cardinal Card ID is your seven-digit student/employee ID number.

No, as long as you have a sufficient positive balance of Cardinal Cash on your card you use as much as you need for purchases.

To see a list of on and off-campus locations that accept the Cardinal Card for payment see the Locations For Using My Card web page.

No, Your Cardinal Card is for use by you and no one else. Protect your card from unauthorized use by not giving it to anyone.

If you live on campus, contact your residence hall office. You can also contact the Office of Housing Services Monday through Friday between 9 a.m. and 5 p.m. by calling 202-319-5615. If you need access to any other campus buildings please contact the building administrator or dean's office at that location.

That is your building access card number. If you are authorized to access select buildings on campus, this number is used to identify you in the building access control system.

No, the magnetic strip on your card is for official University use only.

The bar code on the front of the Cardinal Card is for use in checking out books in Mullen Library and other Washington Library Resource Consortium (WLRC) participating organizations. You can learn more about them here.

It takes approximately one hour for your information to be moved from either the student record or human resource system into the ID card program. Once the data is there a Cardinal Card can be created immediately.

Bring it to the Office of Transportation and Parking Services located in the Pryzbyla University Center (Room 242) for a replacement card. There is no fee for a replacement card that is damaged. However, there is a $30 fee for replacing a lost or stolen card.

It is necessary to help validate your identity and to establish eligibility for Cardinal Card and other campus services.

You may receive e-mails from time to time regarding the Cardinal Card program including receipts for online transactions. Emails are sent to students' Cardinal Mail addresses. In fact, all official CUA emails are sent to students' Cardinal Mail mailbox. Employee emails are sent to their cua.edu mailbox.

Students can keep their Cardinal Card after they graduate, but only the Cardinal Cash service will continue to function. All other services will be turned off. Employees must return their card upon separation from the University.

You can provide access to your online account to up to four individuals. To do this log into the Cardinal Card account management on-line service. Once there select the Grant Additional Access link to add guest users. They will be sent an e-mail with their own login ID and password.

Click on the Managing My Card link on the Cardinal Card web site. Click on the Forget Your Password link and follow the instructions. If you are a student, your new password will be sent to your CUA e-mail address. If you do not receive an e-mail at your Cardinal Mail mailbox, please let us know by sending an e-mail to cua-cardinalcard@cua.edu. If you are an employee, a password will be sent to your cua.edu e-mail address. If you are a guest, you will need to ask your registered user to grant you access again.